Sony India — tv display failure. | |||||
I am keyur patel from vadodara, gujarat (M) 0 [protected].. I have bought sony tv on 14/03/2014, invoice no. 98789 from sales india pvt. Ltd., vadodara. Before use of 1 year suddenly tv display fails. After complaining their engineer visited, but automatically that problem solved. Again the same problem occurred after 2 month, after complaining they have replaced display. Now the same display panel fails again.in 3 years of purchase, the same problem occurred repeatedly for 3 times. I want free replacement of display as it is clear that the product is manufacture faulty, because the display is again & again fails to perform without any kind of external damage. I have given complain on "sonyindia. [protected]@ap. Sony.com" & "[protected]@ap. Sony.com" but they are not giving support. & telling me to accept their quotation as below. "balaji service" is a sony authorized service centre Shop no:- 6-7, sukhsagar apprtment, near radha Krishan cross road, pf office lane, akota Gujarat 390020 They have given me quotation of rs. 21, 949.00/- rs. But i want it's free replacement by company, because as a big brand sony they have to provide good quality product that can work for long time. Otherwise what is a meaning of spending so much huge amount of money in big brand as cheap brands are available in market. Job no. J72026777 Job card no 1627 Was this information helpful? | |||||
Sony India customer support has been notified about the posted complaint. | |||||
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Comments
I purchased Sony led TV this year[protected] which under warranty. TV is not showing vdo. I also checked setup box by my cable operator but setup is OK. Led display is also OK text and other options in led showing clearly . av vdo option is not enable also in TV . av vdo is working .
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