Sony India — tv model no. 49x7500f

Address:

C/9 , AMAR SUBWAY SOCIETY , MILAN SUBWAY ROAD , SANTACRUZ (WEST), Mumbai City, Maharashtra, 400054

I have registered my complaint on 20th september 2019. My tv is in warranty period. My complaint no. Is 56105452. Technician replaced l. D. Board but it did not solve the problem, so he told panel was faulty & they will have to place order for new panel. After taking about 50 to 60 photos & 3 visits to my house, problem is still not resolved. After enquiring with your service people i was told there was some delay in ordering panel due to some technical difficulty as photos taken were not proper. I have to suffer because of incompetence of your technical team. Every time i call your service center i get the answer we will get the panel very soon. What a pathetic service you people are giving to the customers. I will never buy any sony product ever again!!