Sony India — uhdtv

Address:

Mumbai City, Maharashtra

I have purchased a sony uhd led tv modelkd65x7500f on[protected] which was installed on[protected]. Purchase was made from vijay sales thane. After a few days i noticed a very tiny white spot on the screen of tv. Immediately i brought to he notice of vendor who in turn asked me to launch a complaint with sony india. Which i did on[protected] vide request id no 50059733. After two days a mechanic visited our home. He was not interested in addressing issue and was clearly wanted to show this as physical damage while also knowing that this tiny spot can undergo circumstances could have come with any physical scratching. Now we are told that sony will charge rs.67000 for this tiny spot. I have never felt so cheated in my life and now if you don't address this issue than i will file both criminal complaint of deliberately cheating a customer as well as consumer complaint for not honouring warranty conditions. You can get this examined by any technical expert and if even a single one can say this is physical damage i will give return compensation to sony.