[Resolved]  Sony India — unethical behaviour by denying the actual fault in tv which is in warranty.

Address:

Indore, Madhya Pradesh, 452013

Sony bravia tv kd 43x8200e serial no. 8007888 purchased on 28-sept. -2017
Fwd: re:'sonyindia=[protected]'ref. : ccc id: 51170630, job no. : j82922637

Dear mr. Amit pange,

Wishes for a happy new year.

Please recall your visit to my residence in rrcat, indore on[protected], to cross verify the sony bravia tv panel's internal problem (4 white glowing spots when tv is on, which is a rare problem as stated by you, in presence of mr. Prashant of m/s active techno care, indore). As asked on phone[protected] you assured to look into the matter in 4-5 days and tell. Please let us know the progress (To sort out the problem).

It may be worth to mention that the panel is in warranty till september 2018. Since i have waited for a long (From complaint date 9th november 2018, job no.[protected], therefore, in absence of any solution, i have no option but to serve a legal notice to the md, sony india, through lawyer, before lodging a complaint in consumer court.

Hope for a solution though you which will save my time as well as your brand reputation.

Regards,
Vk srivastava