Sony India — w67e - 1tb hard disk free

Address:

Surat, Gujarat, 395006

Hi, i would like to make a complaint against sony center where i bought new 49" tv. Date purchased: 23/12/2017. Invoice 881. Sales man told me that with this tv you also get 1 tb hard drive free. They haven't given me the hard drive still today. I called them on 6/1/2017 at 2pm and told them that i was so happy to buy new tv and on that day i forgot to get the hard drive. But they said they don't have any hard drive means they don't have any stock of hard drive otherwise they will give me. I checked with other sony center (Dumas road center) as well where they confirmed that sony company is giving hard drive with this tv so you must be eligible to get hard drive. I strongly believe that staff inside sony center are selling this free hard drive to other customers and making money out from it and not giving free hard drive to actual customer who is eligible to get it.
This type of activity and behavior is not acceptable by staff in sony center where customer is being treated unfairly. I really appreciate if you can help me solve this problem. Regards