[Resolved]  Sony India — Water Resistant Phone Fraud

Address:

Kanpur, Uttar Pradesh

Sir, Last year 2013 I brought a Sony Xperia Z1 cost 40, 000, and it was claimed to be water resistant and we can take into water for 30 minutes and 1.5 metre of water, I tried for the same, the phone stopped working, I had all the jacks closed as said by the company website and followed every thing, I took all the necessary steps but the phone stopped working due to some manufacturing defects. When i visited service centre then they said that there was a water seapage into the phone and they can not repair it and I will have to pay 50% of the phone value that is 20, 000 and then I will get a new phone, Sir I was agreed I din't have money, some how I collected some money and brought the phone, it was under warranty but still they are not entertaining any topic. Please help me sir, now they are asking for 80% of the MRP i.e 32, 000 rs, sir please help me on the issue please.