Sony India — waterproof feature defect | |||
I bought sony xperia z2. Its hardly 15 days since i bought it. Xperia z2 is a waterproof phone. Company also provides a feature to record ultra hd videos even under water. This feature has certain limitations that phone must not be taken deep more than 1m for 10sec. And the side cover must be closed before taking the phone under water.while i was exploring its features, keeping in mind the conditions of the waterproofness i dipped my phone in water not more than 4cm box for maximum 7 sec. After 2-3 hours i found that there is water in my camera lens.and phone display.also my phone display is not working prperly and its sensor have stopped working. The sony service centre is refusing to repair my phone under warranty as water damage is not included in warranty. My complain is that my phone didnt fulfiled its waterproof feature which is coating me money Was this information helpful? | |||
Sony India customer support has been notified about the posted complaint. | |||
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