Sony India — Waterproof mobile isn't waterproof at all | |||
I bought a sony xperia z3 during october 2014. Sony claims it is waterproof. The initial 6 months, i was getting blurry images when shot using its camera. I ignored it. But 2 weeks back, i rubbed the back of the phone with water (To clean it ofcourse). And i noticed water leaking inside the camera lens. The wifi/bluetooth stopped working thereon. It was purely because of the water entering the device. When i gave the phone for service, i was given an estimation of 14000rs which is so unethical, disloyal and unfair. I cant even sell the mobile for 14000rs. Now as a customer, when i bought this mobile, i was under the impression that this mobile is a waterproof one. No matter the warranty exists or not, it should act like one. The phone was never dropped and it was used with a branded american case, please check the condition of the device. Now tell me, why should i pay a huge sum of money for this device? Its daytime robbery. Was this information helpful? | |||
Sony India customer support has been notified about the posted complaint. | |||
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