Sony India — Worst Customer service Centre Very Irresponsible

Address:

Dehradun, Uttarakhand

Dear concerned officer I want to file a complaint against Sony for not taking customer complaint seriously. I submitted the phone model Z Ultra with inactive camera and was hanging continously. When I visited the paradise Telesoft private limited service centre at bindal bridge chakrata road dehradun. The customer executive hardly listed the complaint as well as very rude. How so ever I ignored as they behave very annoyingly and irresponsibility. They did not give any status info when to collect ( date not yet confirmed ). I called several times but no response & rejected for backup support phone giving feedback that they have no authority. I'm totally disappointed speaking Mrs. Neha ( customer care executive ) as she had not given the correct delivery date. I never expected this kind of reply from service centre that to from Sony. Worst service by Sony. Can anyone take action on how greet a customer...