[Resolved]  Sony India — Worst Customer Support & Bad Quality Product -Sony Bravia LCD

Address:

Hyderabad, Andhra Pradesh

Dear Sir/Madam, I am Sukesh from Hyderabad. I purchased Sony Bravia LCD -KLV-22BX320 model 2 years back. Recently there has been numerous cases of automatic shut down and restart while TV is on. Lately this problem is so frequent that I am not able to see any programme for more than 30 seconds. I have made a complain on 3-May-2014 with Sony customer care[protected] regarding this frequent automatic random shut down and restart problem on my Sony Bravia and made complain on sonyindia.[protected]@ap.sony.com also. I have made several calls at customer care (Arun, Vaibhav to name a few) department but till now I have not received any service related call or service engineer visit at my place. Every time customer care executive is transferring the call to technical department (Sadik...) and technical department is promising to send the service engineer on priority basis, but nothing is being dome after that. I am really frustrated with pathetic service from Sony India. Can you please help me to take it up on urgent basis and resolve the issue as soon as possible. My registered mob no is: [protected] Regards, Sukesh N.B: I would suggest the readers not to buy any Sony Bravia TV. Many customers are facing similar issues.