Sony India — Worst service

My requirement is to get my Sony TV reinstalled.
I called several numbers that are provided by Sony under authorised service number and installation number. But none of them are able to guide me. Instead they speak very rudely in whatever language they know.

I am a big fan of Sony and all my appliances are Sony. In fact I have always suggested all my friends and family members to always go for Sony appliances wherever possible. But Today I am shattered to look at their service.

Why such bad service? Is everything ok with Sony company???