[Resolved]  Sony India — WORST SERVICE CENTRE AND PRODUCT

Purchased SONY XPERIA TIPO DUAL and after normal use, within 11 months it started problem. Kept the phone in VIDEO PLAZA, MIDNAPUR, W.B.721101 . Got the phone back after 21 Days on 4th Nov with On off switch and volumn up-down switch are jammed and auto rotate was not working . When contacted again to VIDEO PLAZA SONY SERVICE CENTRE after 4 days, on 10 NOV( Monday), I was told that guarantee period is over 2 days back and I have to pay about 4500 for repair. Though previous day was Sunday and Saturday the service centre was closed. When they are keeping the phone for 21 days why they should not extent the guarantee for 21 days. My phone had less problem before repair. They don't have qualified technician. JOB NO. W[protected].