Sony India — Worst Service centre

Address:

Chennai, Tamil Nadu

I have bought a Sony Xperia SP C 5302 from G.K. Mobile park, No. 101/233, TTK Road, Alwarpet, Chennai- 600018 on 17/08/2013 vide Bill No. 1091. I had a problem in the phone where I could not hear any voice and only thru the loud speaker I could speak. I have gone to the Sony service centre at Pantheon road, Egmore and produced the original bill. But they have denied saying that there is no rubber stamp in the bill and hence can be taken as only as phone without warranty and after checking the phone they have told that it will take 10 -15 days to tell what is the problem and the expected charges. After paying Rs. 25000/- how can be such a irresponsible reply coming from the service centre wherein I am of no fault as there is no rubber stamp in the bill. Unfortunately the outlet G.K. Mobile is also closed and I am not able to get the rubber stamp. In these circumstances and only 4 more days to go for the warranty period to expire I will be the looser. REquest you to take action to solve the same immediately. Regards, Sriram [protected]