Sony India — xperia go not repaired

Address:

Gautam Buddh Nagar, Uttar Pradesh

I bought XPERIA GO handset last year in march and now it is having touch screen problems. The right side of the phone is completely not responding. I took it to service centre where they said that it can not be repaired and need replacement for which i have to give the complete cost of a new phone i.e Rs.13000 as it is not under warranty. I don't understand if the handset can not be repaired and has got problems in it then why didn't the company stopped the stock. WHY ARE THEY FOOLING CUSTOMERS ? it is not about a 10 rupees thing. It is our hard earned money and i did not purchased it just for a year. The company has responsibility for any kind of repair whether under warranty or out of it. I need an answer for such a disgusting product by the company either they repair it under a reasonable cost or give me half of the handset's price as compensation.