Sony India — Xperia Z Ultra Repair

Address:

Pune, Maharashtra

I had given my phone for repair work as the screen had cracked due to physical impact to an Authorized Sony Service Station in Pune - P C Support Shop G 8 Ashoka Mall, Opposite Sun N Sand Hotel, Bund Garden Road, Pune - 411001 Contact no. - +[protected], 41205473, [protected] I would like to register a complaint against this firm for extremely poor and pathetic handling of customers. They had told me to wait for 7-15 days for estimation as the phone was sent to Bangalore for repair work. I had handed the phone over on 17th July 2014 but till date no response from them has been received and on top of that after a dozen of phone calls the only thing i get to hear is - "We will call you in sometime and give you all the details and send you the estimate!". My job number is - W[protected]. Till today i have not received even a single phone call from them regarding my phone. I want Sony to please take a note of this, and do the needful! Sourabh Gavade [protected]