Sony — Lcd tv

Address:

Varanasi, Uttar Pradesh, 221010

Pathetic level of customers service
I lodged complaint on 31.10.2016 complaint number 35876175 but to utter surprise no one has even bothered in last seven days to take care or even call back to customer for the issue. I have a Sony bravos TV which has gone faulty and this arrogant company is least bothered for its customer. for this TV only I lodged earlier complaint on 07.10.2016 to which engineer first visited to check after two reminders. and asked first you pay the money at service centre then we will replace the part. now finally after lot of followup they got it replaced on 27.10.2016 refer job no j62711182 and the set was again dead on 30.10.2016. To which I again lodged the complaint.
It is really shocking to see company from Japan in such pathetic state of affairs. I have other consumer durable as well of other companies but to utter surprise I did not have had a bad experience in after sales service as with Sony. this company is all set to die. don't go for Sony products they are hell and arrogant company