Sony Liv — Sony premium is not activated

Website:sony liv

Ear sir
my sony live premium subscribtion ended on 16/06/2022. I renwed my subsciption on 17/06/2022 for RS 999/-and hence I recieved a mail from sony liv regarding my renewal and mentioning my subscription validity till 17/06/2023, now the problem is when I started streaming premium contents the streaming stops and it is asking a new subscription and Iam unable to continue to view the premium contents
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