Sony — Long Delay in delivering Xperia ZL (red)

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Bangalore, Karnataka

Hi, This is mukesh kumar currently residing in karnataka. I have ordered xperia ZL(red) mobile handset from Sony using Diwali discount offer approximately 1 month before. Usually its get delivered in atmost 5 days. So i ordered considering this fact. But as the days passed, there is no information coming from sony about the product. Sometimes they say go to sony farehouse or call ware house or sometimes they say there is no stock. There was no information available in their scheme that the product is not available right now. Its very unfortunate and disgrace for such a reputed company to have no respect to customer. They dont have any tracking system even to check the status of products. they will take you and even dont bill your order for 1 month and say they dont have stock. Its really a crap company when it comes to providing service to customer. I m really frustrated with so much delay in product and they say dont have any information. Never buy product from sony directly. they have worst system for process.