| Address: | Chennai, Tamil Nadu |
i bought a Sony xperia sp form Singapore, i am residing at India . when i tried to update it by the Sony pc companion by the steps it indicated the mobile got to dead condition. This happened with in 5 days i bought.. i even did not save my full contacts in the mobile. Then urgently i called to the customer service, i fool attended my call, If a person listens to the record of the call i made, the you will know about the Sony company worst service for customers. Then i took the mobile to the service center in Chennai., they did not accept it as it does not satisfy the warranty norms for Indian service. I asked them that i will pay for it, but they rejected. They just said "Take it to a local shop" in a cool manner, how can i give a brand new 5 day old mobile to a local shop. Then i sent mails to the sony customer care, after a long non-satisfying conversations, they said in singapore service center will accept the mobile. With very very hard action i sent my mobile to Singapore, their too the service center did not accept. They are also not saying why this problem occurred. Then was what plugging purpose Sony is selling their products. Please, do not but the product at any cost and do not suffer.
-S. Hari Sunthosh,
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