[Resolved] Sony Mobiles — Mobile death and company is not repairing | |||
Sir...I am basu gupta from tehsil shahabad district rampur...I had purchased a smartphone sony xperia z of 37, 500/- on 31st march 2013...(17months ago) from miglani enterprises, budh bazar moradabad...Almost 2months ago...My phone got switched off during working...I went to the miglani enterprisis and asked for the reparing...I left my mobile there and they told me to call them after 5-6days...The date when i left my mobile there was 27th june 2014...First they sent my mobile to the local service centre for repairing...Where they could not make my mobile ok and sent back to the miglani...I called miglani to get report about mobile...They said to me that my mobile can not be ok now...So i can get it back...I was shocked...I went to miglani and asked for another option now...They said that they will send my mobile to the company now for repairing...I agreed...After few days...They told me that my phone will be ok if i pay 10, 000+tax as repairing charge...I knew that my phone is not in warranty period...So i agreed to pay and told them to make my phone ok as soon as possible...But now as 2months have passed today for the repairing of my mobile...Miglani enterprises said to me that company also rejected the repairing of my mobile and sent back to miglani...And miglani told me that i can get my mobile back as same death condition...My question is...Is 37, 500/- mobile phone's age is only 17months...If it is not working...Can company not repair it while i am ready to pay service charge also...I want my mobile ok...Please help me... Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Sony India customer support has been notified about the posted complaint. | |||
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