[Resolved]  Sony — -----NO FREE GIFTS OFFERED ON PURCHASE OF KDL-42W850 3D LED TV------

Address:Thane, Maharashtra

SONY INDIA HAS DECEIVED ME.I PURCHASED SONY 3D LED TV KDL W850 AND THEY HAVE NOT PROVIDED ME WITH THE FREE HEADPHONES WORTH RS 13000 AND ALSO THE 3D BUNDLE OFFER FOR WHICH I PAID EXTRA 10000 RS.INITIALLY THEY ASKED ME TO SEND THEM A INVOICE OF THE PURCHASED TV AND SAID THAT THEY WILL SEND THE OFFERED PRODUCTS AT MY DOOR STEP.NOW THEY ARE REFRAINING BY SAYING THAT THE DEALER FROM WHOM I PURCHASED THE TV SET IS NOT AUTHORIZED TO SELL THE TV.IF HE WAS NOT AUTHORIZED THEN HOW SONY SEND THEIR MEN FOR WALL MOUNTING THE NEXT DAY.AND NOW THEY DON'T WANT TO GIVE ME THE OFFERED PRODUCTS.SONY HAS DECEIVED ME IN THIS WAY. SO PEOPLE WHO WANT TO PURCHASE SONY DEMAND THE FREE GIFTS FIRST...AND ALSO REMEMBER SONY IS NOT AT ALL THE BEST THING TO PURCHASE IT IS ONLY EXPENSIVE THAT'S IT.WORST CUSTOMER SUPPORT...NO REPLIES TO THE MAILS...THEY ONLY SIT ON FB WHOLE DAY...REALLY BAD EXPERIENCE THIS DIWALI...!!!-------SO FINALLY NO OFFERS ON SONY PRODUCTS THIS DIWALI------THEY ARE JUST DECEIVING THE CUSTOMERS...
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Aug 14, 2020
Complaint marked as Resolved 
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sony people do this quite often...guys don't ever go for sony products...!!!
they did this kind of thing to my friend as well...and he says that you will regret there free gifts as well...so i think sony being a good company must improve there customer relations...

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