Sony — Ragarding My Laptop

Address:

Bangalore, Karnataka

Sir, Being a regular customer of sony we used to trust your brand's products. Kindly Pay Attention to my issue with Laptop. I am owing a Sony Vaio with model number SVE14A15FNH and Serial Number 939. It was bought on[protected] and Since then i have not seen even a single day without problem. I have a 2 year extended warranty with this laptop and there are few major issues that are mentioned below 1. Screen Distortion:- Screen gets distorted and becomes like a old black and white television without cable connection with unbearable Sound. 2.During this distortion when the power supply gets unplugged then the laptop gets dead and even if the power supply is not connected and the problem occurs then connecting the charger cause the same dead condition. 3.Many time i have taken it to sony service center and they just make fool o[censored]s all the time.They keep the laptop for even 10-15 days and when i get it back the problem persist.Being a Proffessional i can not afford such kind of problems with my laptop and even i do not expect such cheap servive and product from Sony itself. 4. PFA some screen shots of Screen problem and also the job sheet of the service centers on which this laptop has been taken to since i had bought this technical junk. 5.I expect a positive response from your side regarding this concern.Either you provide a genuine solution or replace my laptop otherwise i will not be responsible for the steps taken against your company. Thanks and Regards