Address: | 184, 4th block, mugappair West, Tamil Nadu, Chennai, Tamil Nadu, 600037 |
I have purchased Sony 4K TV in the year 2016, . Warranty is still June 2017. I have spent 83000 for this TV. This product is of no value for money and Sony is a brand but of no value. This TV I have purchased on EMI basis.
When I brought this issue to the Sony service engineer, he asked for replacement of panel, that costs 30070 rupees with GST.
When the companies are charging huge amount on a such products, they should provide trusted service for customer.
Sony should Come forward and give assurance for such customers providing free services at least for 6 - 10 years.
Panel issues in Sony TV are more common as the reviews provided by many customers will provide and evidence.
Company should immediately replace my panel without any charge. As This Sony 4k TV has not even provided it's functionality for three years properly.
Sony is a big company, having faith on company, I have purchased the Sony TV. Company should reply to this.
Was this information helpful? |