[Resolved]  Sony — Sony Bravia LED - A bad choice

Address:Salem, Tamil Nadu

1 year and 11 months back, i was so proud to own a Sony LED 40" by paying a hefty 60k. Today, i regret why i bought a Sony product. The TV is not even 2 years old, but 80% of the screen is filled with green and pink lines. The service provider told to change the whole panel and might cost around 8k to 10+k. Is that seriously what Sony can offer? Selling TV that are very expensive, by promising that the TV will work without any issues at least for 5+ years. What's the point of buying such a product where i need to again spend 10+k to service, no guarantee the problem will not arise again. Now, i get the point why you people give just one year warranty, so that you guys can play the safe game ?
+2 photos
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8014
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information