Sony — sony power bank

Address:

713205

The sony service centre durgapur has refused to service my power bank after it stopped functioning at the guarantee period, because of presence of a hairy scratch mark at the body of the power bank. I had requested them several times to resolve the matter but they did not entertained me and forced me to complain against the company. They told me about the policy of the company which ridiculing me and surprised me, how your nice company can refuse a customer on a very casual reason of damaging article, photograph is attached herewith as a good reference.