Sony VAIO — Poorest Quality Laptop and customer service - SONY VAIO

Address:Gurgaon, Haryana

I bought a Sony Vaio laptop about a 1.5 year back from a GURGAON based dealer. Its been less than a 2 years of the laptop that on every 6 month basis its software gets corrupted. When I asked from the Sony Vaio Care, instead of repairing or checking the laptop or even calling the consumer to check exactly the problem is, their questions are about the billing, warranty / extended warranty. We, CONSUMER's, in INDIA are being looted many times from these foreign national corporations. We pay the money and buy their products and now instead of giving the value to the consumer's money, they are asking for proof, whether we have paid the money or not. I have been CHEATED, looted and given a garbage dump product, which is good for nothing. I don't mind giving it back to the company and get compensated for it. I am a working executive in MNC, and hardly have any time to fight back for everything that I paid for. These type of corporations who doesn't know's how to handle the Indian Consumer's should leave our country and pay the damage charges to the consumer. Seeking your cooperation for the same. Thanks !
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8014
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information