[Resolved] Sony VAIO — Untrustworthy service centre | |||
I bought a sony vaio laptop 2 years back. after 3 months it had some glitch and it stopped working. As it was in the warranty period, so it got mended. Same glitch occurred thrice in one year. Every time it got repaired. After one year when warranty expired, the same fault happened again. I gave it to the service centre people. They took it and later told me that the motherboard of the laptop needs to be changed and it would cost Rs.17000, which is unreasonable for a laptop of Rs.33000. Well the same thing happened with my friend too. He had a minor problem in his laptop and they told him that the motherboard is dead and the reparation will cost Rs.23000. The sony vaio service centre of Ranchi is very untrustworthy. I request the company to look into the matter, lest they'll keep on defecting our laptop's motherboard and will charge us heavy amounts. This is really affecting the sale of sony vaio. Either the service centre should be amended lest I request people to not buy its products as it gets heavy on ypur pocket after the warranty period. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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after 3 months it had some glitch and it stopped working.
As it was in the warranty period, so it got mended.
Same glitch occurred thrice in one year.
Every time it got repaired.
After one year when warranty expired, the same fault happened again.
I gave it to the service centre people.
They took it and later told me that the motherboard of the laptop needs to be changed and it would cost Rs.17000, which is unreasonable for a laptop of Rs.33000.
Well the same thing happened with my friend too.
He had a minor problem in his laptop and they told him that the motherboard is dead and the reparation will cost Rs.23000.
The sony vaio service centre of Ranchi is very untrustworthy.
I request the company to look into the matter, lest they'll keep on defecting our laptop's motherboard and will charge us heavy amounts.
This is really affecting the sale of sony vaio.
Either the service centre should be amended lest I request people not to buy its products as it gets heavy on your pocket after the warranty period.