Sony — Very bad experience with SONY customer care

Address:

Gautam Buddh Nagar, Uttar Pradesh

I purchased one Sony LCD from an authorized dealer. I have been facing display issues with the LCD since last couple of months for which I got a complaint registered with the SONY customer care. A representative visited my place after this and without even opening my LCD he declared that the motherboard is faulty & it would fetch a cost of anything around 7K. I was not satisfied with the representative response so I asked them to provide a quotation over mail. It has been almost 1.5 months(with around 10-15 chasers from my side) that I am awaiting for a response from the SONY representatives but with no luck. I even escalated it to the service head lastly but still haven't received any response.