Sony — waterproof problem | |||
One day I was. Washing my smartphone bcoz it's waterproof and after washing it I saw water problem on my phone's display I was shocked that how does it happend bcoz it's waterproof phone then I checked my whole phone then I saw my smartphone back glass panel is open I don't know how . Next day I went to Sony company center and I told them that plzz repair my phone bcoz it was in warranty but they said we don't know how does it get opened it's ur fault and they also we will charge you 10, 000rs for repairing your phone I said why I will give you afterall my phone is in warranty... ... So, I want my phone repairence in warranty Or They will replace my.Sony Xperia Z2.. Was this information helpful? | |||
|
Sony India customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
29%
Complaints
8014
Pending
0
Resolved
2252
View all 8014 Sony India reviews & complaints
+91 99 6793 9629
+91 90 2912 0629
No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
View all Sony India contact information
But within 2 years 6 moths itself I had complaingt about TV and lodge a complaint (Greeninsh Picture and lines on screen) with Sony customer care and your nearby service center engineer visited and informed that LCD panel was gone and needs to be replaced. Th cost of this replacement is aroud Rs.18000/-
But I have repeatdly asked Sony care to support us, as it is two expensive replacement within short period from date of purchase, Sony team replaying that its an electronic device can be damage any time warranty, no free or discounted service offered from Sony. Is it possible to case this on consumer forum.