Sony Xperia — Mobile phone getting too much heating and service centre is not giving replacement for the phone. | |||
Date Of incident:- 29/07/15 client No :- [protected], [protected] I brought the phone on 22nd July'15 and observed that the phone is getting heating over heated while using it after 3-4 days. so i handed over the phone on 29th July'15 to the service centre in noida wave mall sony service centre and the service centre person accepting that the phone is having the problem but not giving the D.O for the phone just giving the excuse that you are coming on the 8th day and you should have to come on or before 7th day. This is totally illogical explanation i think so. If the hand set is having the problem then the sony should have to come forward and had to accept the fault/ problem and need to support the customer without giving such ill logical explanation. So i request sony to give teh replacement of the phone without giving any such explanation. service id of phone:- [protected] Was this information helpful? | |||
Sony India customer support has been notified about the posted complaint. | |||
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