Sonyliv — no action on request for un-subscription

Address:New Delhi, Delhi, 110010

I have been using this application sonyliv app last year. After my use i wanted to opt-out therefore, requested for un-subscribing from this app. I tried to unsubscribing from app. But i was not able to access that category on app. Therefore, i wrote to the customer care, but there has been no use, as it has been sending me forwarded massages for steps to unsubscribe from app. Which is of no use.

Along with that, there has been a consistent deduction of 49rs each month, without any confirmation from my side. There is no contact details provided except the email address which is for no help for me. I want my money back, and way to unsubscribe from this app which practice illegal way of money deduction from their users.
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I paid for a one-month subscription of sonyliv. I paid the amount using TEZ. But the money got deducted from my account and I didn't get any subscription.
Yesterday i registered with sony liv. I also subscribed to the super sports one month plan paying online. The online payment site sent me an email saying the transaction was successful.

However I cannot view the FIFA world cup live.. I only see 5 min deferred broadcast.

Can you please sort this

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