Sonyliv — Subscription not activated please help

Address:	1/217 A saket colony Surender nagar Aligarh
Website:	Sony liv

I have recharged my jio fiber broadband with 999 and it gives subscription for 1 month and other ott aps but this time i am not abe to access Sony love i dont know why.. there is no coustomer service available and these guys are making me fool and not replying me. i want u to please look into this.