Sonyliv — Web application

This problem is happening fromThursday - 4th March 2021 - prior to that, it was all working fine.
In fact the other apps too are working - Netflix, Prime and Hotstar.
I lodged complaints on to SonyLIV the next day.
Inspite of having a premium subscription, I am unable to watch premium shows and movies.
Error message : Something went wrong - please retry after sometime

All details of app, mobile and software version has been furnished to the SonyLIV team along with screenshots and videos of the errors

But till date, no resolution apart from the team stating they are working on it and will resolve soon.
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Sony India customer support has been notified about the posted complaint.
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