Address: | Spectranet Head Office Address: Plot No. 21-22, 3rd Floor, Udyog Vihar, Phase IV, Gurgaon – 122 015 | Website: | www.spectra.co |
Spectranet staff visited my premises and post assessment recommended a plan with 2 routers which I duly purchased. After purchase since I faced problems of connection dropping regularly they made me purchase another router (3rd) at additional cost which I did. The connection continued to not perform as promised and continued to drop leading to my in-ability to work from home with the laptop and cell Wifi connection lost regularly. Their staff are now suggesting a 4th router !
I seek your help in ensuring that the company delivers on it's promise of service and does npot harass me by asking me to purchase additional routers and with no service guarantee (since after the 3rd purchase I continued to face the problem). Regards, Rana Was this information helpful? |
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