Spectranet — Deposit amount stolen by Spectranet

1. Took security deposit of at lease 2500rs
2. Speed is slow. For 100MBPS just 6-8 mbps download and 2 mbps upload speed.
I'm working from home using VPN, but due to latency the connection drops every 10-15 mins. When I switched to HVD, the time improved, now connection drops every 5mins.
3. Customer support: any request raised will take at least 12 to resolve. So if you loose internet, you wont have it back for next 12-24 hrs.
4. Finally when I raise disconnection request, kept link up for next 15 to 20 days and asked me to pay for it and said you wont get your security deposit back without clearing dues.
5. When I pay out all dues, no one comes for collecting the hardware. On calling customer service, I was literally disconnected twice.