Spectranet — Home broadband service | |||||
-05/03/2016 - Internet Connection not working - When we tried to get in touch with spectranet support for home users using[protected], we were not able to get through after more than 100 attempts and waiting for 10-20 minutes in last 5 days. The support for home users is not available and there are no other means of getting any other kind of support. calling their support for home users PATHETIC is an understatement. On the other hand their business users can get through the support on first attempt and the wait time is hardly 0-5 seconds. I would recommend to stay away from spectranet for home usage. The service request number which i got after getting the call transferred from business user segment to home user segment is SR[protected] which was never acted upon and you can't even imagine to follow up on this request since you will never be able to access their home segment. Was this information helpful? | |||||
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