Spectranet — internet is not working - fraud

Address:

111 Aditya Vintage Apartment Basapura Main Rd Bangalore Karnataka

Hi all,

I have a spectranet connection. When i took the connection, the sales guy (Srinkanth, [protected]) has shown me the fraud plans and told me that you will get 2000 rs joining bonus if you take the connection. Even he wrote the same for me. I have everything what he told in my chat, i didn't get anything out of it.

The internet connection is not so good as well and keep on disconnecting for several days.
Care, support and appeal don't responds over the email.

Support team promises daily that your issue will get resolved today and we are escalating this to higher level and you will get a call today definitely. Beleive me, i didn't get a single call from spectra from the very day, i took the connection.

Team says it is a mass outage in bangalore. It's hard to believe for me that how the issues is not resolved in 8 days if it is a mass outage.

I am frustrated like anything with spectranet services.

I am trying each and every forum where i can post this so that it can be reached to the correct team.

Regards
Ankit