Spectranet — issues not resolved for more than 3 days

Address:

Bangalore, Karnataka, 560048

Spectranet suddenly stopped working. We called up the customer care, they sent a technician who could not resolve it. He further said he will bring senior technicians and will be resolved by end of the day. This was on a friday. Inspite of waiting for 3+ days, status quo being maintained.

Customer care says every day that someone will resolve by visiting within 2 hours.

The luck 2 hours has expired long ago.

We are having to complain to the customer care, talk to new call agent every time and explain the problem. They treat is like fresh complaint and the madness goes on.

I work from home and my business is affected for the 4th day because of spectranet.