Spectranet — Net connection

Address:	Pune, Maharashtra, 411057
Website:	spectranet.in

I took a data conn with spectranet on 6th oct. 2 days after the installation the connection stopped working and called the support center. After multiple calls the issue was resolved on 10th oct. The reason given was mass outrage in my area wakad, pune. Again on 11th oct the net stopped working and multiple calls to sc gave the same reason. I called local guy who did installation and he said he cannot do anything and gave his senior number. After multiple calls, my call was answered and he mentioned contact support center. Support center is just giving eta but no resolution till yet.
These guys are good until you make the initial charges and post that its just ignorance and arrogance. The support center just keeps on giving excuses and reasons which one can know are sterotyped. No senior is available at any time to hear the complaint and its just a pathetic service provided by spectranet. I am repending on taking such useless and unprofessional service and will go back to the original one who gave very less issues.

Regards
Amit