Spectranet — New connection Refund

Address:

Bangalore, Karnataka

Hello I applied for a new broadband connection with Spectranet on 5th March 2015 in Bangalore. They took 3 months advance rental Rs 4210 and didnt land up in time to set up the connection after multiple reminders and as there was a delay from their side in setting up the connection, i have been asking for a refund of this Rs 4210 for the last 10-12 days now. They had brought in a card swipe machine and took the money at the time of booking in the name of Citycom Networks Pvt Ltd, Bangalore. Even after calling up their call center and posting on their Facebook page they are not bothered to revert. Their employees Manjunath and Sudarshan with phone numbers [protected] and[protected] are not picking calls and not reverting. Need help in getting a refund. Vikas Malhotra [protected]