Spectranet — No resolution from spectranet for the complaint

Address:Pune, Maharashtra

I have raised complaint at Spectranet as my connection is not working since 3rd Dec. But they have not done anything about it. Its 8th Dec today & neither the customer care support connect to their seniors nor they talk properly. THey say to connect to Engineer yourself if he is not contacting you for the problem. WHat kind of service is this ? I am paying the bill for Spectranet in advance every month & I expect better service from them. Pls take action against them. My complain ID: [protected]. My SPectranet ID: Customer Account Number (CAN) [protected]PUNE-002595
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Pathetic Internet service. It has been only 3 weeks, I took this connection and facing hell lot of problems. It is so irritating that after every two days the Internet is down due to outage for one complete day. I have paid advance for 3 months and now suffering, as their is no refund.Worst Internet service, please do not go for Spectranet.
My Internet is not working from last Saturday. We call customer care many times but no action has been taken. Every time I get the same reply that your issue will be resolved soon.

Regards,
Sourabh

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Spectranet
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    212
    Pending
    0
    Resolved
    45
    Spectranet Phone
    +91 80 4240 0100
    Spectranet Address
    3rd Floor, Plot No. 21-22, Phase – IV, Udyog Vihar, Gurgaon, Haryana, India - 122015
    View all Spectranet contact information