Address: | Pune, Maharashtra |
1. They took 10 days to resolve a major network outage in the area of Wakad, Pune without in anyway compensating for the issue.
2. They have enrolled me for a yearly google unlimited plan which makes youtube free, but they're still counting the youtube data and have enforced fair usage policy. I've asked for a refund on pro-rata and they're saying they won't be able to refund because of company policy.
3. They now have a new plan which has Free unlimited data at 20mbps but haven't moved me over to that yet.
I'm extremely disappointed by their service. Was this information helpful? |
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