Spectranet — poor service - no response - no refund

Address:	110066
Website:	www.spectra.co

We applied for spectranet in november 2017. At the time of applying, every staff / salesman of the company used to call us 4 times in a day to collect payment.

After using it for 2-3 months, we did not find the services appropriate and moreover on making any request or complaint, we used to receive a system generated email but no assistance to solve.

We requested for disconnection in january 2018. And since then we have been following up with them on refund of security amount, religiously... But again, we do not get any proper response other than a system generated e-mail...

Moreover, the ticket/reference number given to us shows 'complaint resolved' in their website... Horrible

It is sad, but i must say, i have never seen such a looting company in my lifetime...

Its better to be without internet rather having a connection from spectranet...