Spectranet — Refund and false commitment

A false commitment made by mr Ranjeet Maurya regarding shifting of connection (broadband) from green park to Saraswati Kunj apartments Patparganj .I had asked him before payment that I am going to shift to Saraswati Kunj apt but he said there will be no problem.even after I got shift he was just giving daily commitment that connnection will be shifted but nothing happened .then after contacting someone from spectranet feedback personnel mr harsh and Chander Singh I was told They don’t provide internet service at Saraswati Kunj apt .they said you will get your refund and they have started the process but still for a week no response from spectranet ….highly pathetic service ….highly pathetic inefficient untrustworthy people working in spectranet internet …will never recommend spectranet to anyone