Spectranet — Service is down for last 26 hrs

Address:	Pune, Maharashtra, 411027
Website:	my.spectranet.in

Have already called them 10 times, and every time they say it will take 1 hr or something and max 8 hrs, but so far not even a single technician has visited. This is the case when I have their Gold Support. Really bad customer service, hope they recruit some good technical staff to solve their customer problem with in their given SLA. Right now seems like they have no engineer for the Wakad area in Pune where they are serving more than 1000 customers.