Spectranet — Shifting of my internet connection.

Address:	400076
Website:	Spectranet.in

This is Ashok Singh, using the Spectranet internet for last 4 years. Was residing till 15 days back at D-301, Lakecastle, Hiranandani Gardens, Powai, Mumbai:400 076. Have temporarily shifted for 6 months in the same complex, 1302, Glencroft coop hsg sty, Hiranandani Gardens, Powai.

Have paid the six monthly subscription of 7952/- ie from April 2016 to September 2016. For the last 15 days have written around 12 mails to [protected]@spectranet.in, have talked multiple times to your employees Mr Bharat Jain and Mr Kamlesh with false promises of the shifting to be completed within 48 hrs.

The mails received have been promising "we have escalated your request and our team is working on your request regarding collection of shifting charges".

In a city like Mumbai, with college going kids at home and no wifi for 15 days, the torture can only be imagined.

Since I have already paid the 8000/- hence am totally at your mercy now to get my shifting done urgently.

Hope some sensible person from your end takes the trouble of reading this complain and address my long pending grievance on a priority.

2 things r expected: 1) Sene ur person to collect the 1000/- shifting charges from my current residence 1302, Glencroft, Hiranandani Gardens, Powai, Mumbai and 2) to shift the internet connection from the neighbouring bldg. Lakecastle, my earlier residence to the current one ie Glencroft.

hope this is my 13 th and the last mail to ur esteemed organisation.