Spectranet — spectra is irritating and lie fraud

Address:

122002

Dear sir

I varun aggarwal applied for new connection from spectranet and has given 12700 rs as full payment for 1 year 20 days back by their salesman with his number [protected].
Then cust serv told us that their is no line in my area so you wait for 7 days we will put a line.

Patiently i then waited then salesman said to talk with area manager mr arif his no [protected].
Then arif told me to wait last by 10th may then also i waited.
On 11th engineers came for installation and they saw that their is no power from your end so it cannot be installed. So today then i called them no one is responding.
After i called customer service which is very irritating.

My problems
1. Why salesman took money from me why didnt he check the line before?
2. Team is v unprofessional when we call them they say they r not in stn.
3. All commitments are failed.
4. Your company is v unprofessional hw they can give internet.

We want refund urgently and strict action against them.
Varun aggarwal
[protected]