Spectranet — still being billed after cancellation and no refund of security deposit

Address:	Gurgaon, Haryana
Website:	Spectranet.co.in

I'd gotten a spectranet connection and signed an agreement for a monthly prepaid billing cycle. They started sending me bills of varying exorbitant amounts of a prepaid quarterly billing cycle. Upon complaint to their customer care they kept reassuring me to fix the issue generating complaint numbers but never resolved the issue. After a couple of days of this harassment i decided to cancel the connection and submitted request for cancellation in writing as well as on the phone with various customer care people. I was even called by their customer retention team and i informed them that my decision to cancel is final. Yet i continue to receive fraud bills of varying amounts even though i've already changed my connection to tata. I was told that there would be no charges as i'd decided to cancel connection within a few days. Yet i continue receiving emails of fraudulent exorbitant bills and the initial security deposit i'd paid against the router of ₹2, 500 has not been refunded. This is a fraud company and their license to do business should be cancelled. I'd warn everyone not to fall for their sales talk as this company is into fraud and harassment only.
Saroj tara (Indirapuram, ghaziabad)