Spectranet — why spectra charged me bill. i have already paid 3537 rupees for 4 month.

Address:

Kondhwa, Pune, Maharashtra, 411048

As per suggestion with sales person, i have taken plan 100mbps/500gb/then 1mbps unlimited.

I have already paid 3537 rupees for 4 month (3 month and 1 month free).

Every support person giving different solution.

I think, spectra do not charge me bill till next 4 month from date of 2 july 2019.

This is horrible for me... As per spectra name and fame... It is horrible support and providing solution.

If spectra change there plans or internal billing invoice format, then it should not be affect customer... Spectra should adjust internally and resolve this matter.

Before changing the structure, they should inform to customer by email.