Spice Jet Airlines — online booking no ticket or refund.

Address:255 Brickfiels Shelter, 562107

Booking date :[protected]
Sector and date : blr to bom 29th morning
Payment ref : by debit card of axis bank a/c …..[protected]
Rs. 5056 time : 19.56.51 date : 25-04-19
Spicejet receipt ref. Razorpay sequence 105733

Passenger : ramachandran damodaran
Age 66
Mob. [protected]
Mail id : [protected]@gmail.com

Spice jet complaint no : 03690075 dated[protected]
Talked to customer care just 12:33 for 32 minute.
1 he accepted payment ref. Razorpay 105733 ok
2 no record of booking in your system??
3 can not refund amount in 48 hrs.
My serious objection
Aa. online booking at your site do not have booking data after receing payment?? — just false statement
Bb. Payment transferred as per your instruction online (Not manual) hence you must give ticket or compensation equal to current market rate of the same date and sector.
Cc do not accept any delay in refund or ticket as your system or people are only responsible. For the debacle
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Apr 26, 2019
Updated by ramhappy17
Kindly respond fast. Your excuse of work load do not hold in this case. The case is you took money, do not give ticket.
Your rep. instructed me to buy another ticket. He was no where apologetic. He was rude and arguing and advising on false statements over 30 Minutes.

URGENT PLEASE
Ramachandran
Complaint comments 

Comments

to anonymous author residing at
255 Brickfiels Shelter, Anekal, Karnataka. Bengaluru, India

Nobody has a duty to respond to anonymous or to an indeffinite complaint.

The above complaint does not show the status of the passenger - e-ticket and / or bording pass, and statement "what do you want from the exact responder".

The complant shall demonstrate the violation of the private right.

You can introduce with the basics via this short link:
https://tinyurl.com/yx9qt7a

Oleg G.
sr manager for ICAO / IATA irregularity matters (Asia and Europe)
Aryan engineers Ltd
electronic address for request with documents in .PDF or .JPG format: aryan{at}vivaldi.net

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